Terms and Conditions

1. Introduction Welcome to Petal Panzy . By accessing or using our website (petalpanzy.co.za), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Prices for our products are subject to change without notice.
  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.

3. Eligibility By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or you have given us consent to allow any of your minor dependents to use this site.

4. Products and Services

  • All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
  • We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will be accurate.

5. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.
  • We accept payments via authorised payment gateways. All transactions are secure and encrypted.
  • We reserve the right to cancel or refuse any order at our discretion.

6. Delivery

  • We aim to deliver products within the estimated timeframes; however, delays may occur due to unforeseen circumstances.
  • You are responsible for providing an accurate delivery address. We are not liable for missed deliveries due to incorrect details.

7. Returns and Refunds

  • Our return and refund policy is outlined in our Refund Policy page. Please refer to it for details.

8. Intellectual Property All content on our website, including text, images, and graphics, is our property or used with permission. You may not use, reproduce, or distribute this content without our written consent.

9. Limitation of Liability

  • We do not guarantee uninterrupted or error-free service.
  • To the fullest extent permitted by law, we are not liable for any damages arising from the use of our products or services.

10. Governing Law These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Republic Of Southern Africa.

11. Changes to Terms and Conditions We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check our website periodically for changes.

12. Contact Information Questions about the Terms should be sent to us at: